© 2018 by XenCulbreath of 721Agency .

Contact Us

 

Address 

1537 South Street Philadelphia,PA 19146

Opening Hours

Monday- 11am- 7pm

Tuesday- Closed

Wednesday-Thursday 11am - 7pm

Friday-Saturday 12pm - 9pm

Sun- By Appointment Only

Customer Service

Customer Service

For inquiries regarding an order, please include your order number and the date your order was placed

 

SIZE CHART

Please use the below chart to help determine your size. 

Since sizing and cuts will vary between brands, please use the chart as a general guide to compare the various size scales.

If you have a specific sizing question or would like more information, please contact us before purchasing!

The below sizes are listed in U.S. sizes unless otherwise noted

 

ONLINE RETURNS

If you are unhappy with your purchase, please send it back to the address listed within 15 days of the delivery date with a completed return slip. Please make sure to specify order number(s) on the return slip so we can ensure your credit is accurate. Alternatively, you can return the items in person at our store. 

FINAL SALE

All sale items considered “Final Sale” and cannot be returned for store credit. Additionally, bodysuits, swimsuits, and/or undergarments are non-returnable. 

 

SHIPPING POLICY

To ensure that your package is properly delivered and you receive shipment within the time frame we advise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

If you realize that you entered your shipping address incorrectly, please contact us ASAP. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

 

Shipping fees are non-refundable. If you refuse any shipments from epraCDiem.com you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

epraCDiem.com Studio DOES NOT hold responsibility for packages that state DELIVERED. 

 

After your payment is authorized and verified, it can still take a day to process your order. When your order has been shipped, you will receive an email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being delivered.


 

PAYMENT METHODS

The following payment methods are accepted:

  • Black Instagram Icon
  • Black Pinterest Icon
  • Black Facebook Icon
  • Black Twitter Icon
0